If you’re not happy, please tell us.

Westgates Restructuring aims to provide high quality services which meet all your needs. We believe we achieve this but if we are not getting it right please let us know.

In order to ensure our services remain at a high and improving standards, we have a procedure through which you can let us know if for any reason you are not satisfied with your dealings with us.

If you are unhappy about any of Westgate Restructurings service, in the first instance please speak to Frazer Ulrick.

You can make an formal representation by emailing info@westgates.uk or writing to:

Westgates Restructuring. Suite 7. Ferriby Hall. High Street.North Ferriby. HU14 3JP

All complaints will be logged and you will receive a written acknowledgement within five working days. Our aim is to investigate your complaint properly and give you a written response within fourteen working days.

If after receiving a written response you are still not completely satisfied, please direct your complaint to the Government Gateway (https://www.gov.uk/government/publications/insolvency-practitioners-guidance-for-those-who-want-to-complain/insolvency-practitioners-guidance-on-how-to-complain-about-an-insolvency-practitioner). Please note that unless you have contacted us directly you will not be able to go through the Government Gateway.